Office safety training is usually synonymous with boring videos that haven't aged well and redundant staff manuals. What's the worst that can happen in a booth or call center? How can you spice up paper cut prevention? In reality, office workers face numerous challenges and dangers in the workplace. Especially when a global pandemic breaks out and social distancing is the new norm. Employees often work in confined spaces, which requires extreme hygiene measures and new company protocols. Even after the long lockdown, you have to go back to your regular work area and refresh your compliance know-how. Below are 7 office security training activities that you can upload to your employee development LMS.
Success in safety training for SMEs: how to prepare your team for a post-pandemic job
Find out how to implement a successful health and safety training strategy in your company.
Modern offices contain a wide range of technical tools. There may even be leftovers from simpler times, like the fax machine that you occasionally pull out to send confidential documents or when the printer / scanner is out of order. While offices are typically not concerned with heavy machinery, online training tutorials on equipment maintenance are still essential. Employees need to know how to operate and maintain the tools in the trade in order to extend the life of the machine, reduce wear and tear and improve your profit margins. Also, they are less likely to get injured during the cleaning process and know how to deal with product failures.
We've all had the privilege of watching at least a slip-and-fall video or two in the past. Those with terrible behavior and obvious dangers that anyone can see from a mile away. In reality, these accidents are usually caused by more subtle hazards, e.g. B. by wet floors that are not properly marked with a sign. Even wearing the wrong footwear or walking fast can lead to workplace injuries. However, you can keep employees safe with realistic safety training videos that fix common mistakes. Don't forget to include follow-up and reporting minutes. Sometimes accidents are inevitable and employees need to know how to deal with the situation. Is It Serious Enough To Call An Ambulance? Do you need to file a testimony with Human Resources?
Employees shouldn't disassemble devices or mess with electrical wiring. That said, every member of the team should have had basic electrical safety training. Checklists help them identify faulty cabling so that they can request reinforcements. What warning signs should you look for? Do you have to pull the power plug during a failure to avoid overvoltages? You can even add a quick demo on surge protection devices to help them understand the basics.
What should employees do in an emergency? How can you safely evacuate the premises in the event of a fire or earthquake? Develop a secure egress online training infographic for easy reference. Remember that employees often feel overwhelmed in emergency situations. They may not remember all the exits or what they are responsible for. For example, they need to make sure customers walk through the front entrance and grab the standby kit. The online training infographic should also provide advice on how to stay cool, calm, and collected in stressful situations.
While the safe exit infographic covers the consequences, emergency demos take a proactive approach. Produce bite-sized videos with realistic emergencies and how each department should respond. There should also be separate demos for managers and emergency coordinators. It is also advisable to assign roles and responsibilities to each member of the team. For example, one of your call center agents needs to turn on the automated telephone system and quickly notify the main office, while an agent needs to bring the evacuation card, emergency contact list and first aid kit. Of course, each emergency requires a different approach based on the environment and the parties involved.
When employees get used to their work routine and it is despised, attitudes often pay the price. They may be slouching on the phone or not paying attention to their wrist position while typing. However, with ergonomic tip blades, you can help them reduce stress and repetitive injuries. In fact, create a checklist for each task or department to ensure their wellbeing. Provide tips on how to take frequent mental breaks and avoid dehydration, even if you are working to a tight deadline. Finally, create quick demos to showcase exercises, stretches, and other techniques that can help you stay productive.
How do employees deal with potential hacks? What are the data breach reporting logs? Is someone trying to get sensitive information from your systems? Develop data security scenarios that employees can use to identify these vulnerabilities and learn from their mistakes. For example, an employee's device has been compromised, putting your company at risk because of BYOD training. Employees must identify the problem and the extent of the violation. Then run security logs to minimize damage and improve encryption.
Office security training activities should be emotionally engaging, role-specific, and relevant. It's important to keep up with the times and bring in new resources as rules, regulations, and guidelines evolve. You also need to consider world events that affect your employees, as well as local regulations that dictate how global changes will affect their professional roles. For example, different regions reacted differently to the pandemic. While some may need specific industries to continue teleworking. Others have to disinfect the office every day and set up their desks two meters away.
Health and safety training should be high on your list of L&D priorities now more than ever. If you want to find everything you need to start an effective safety training strategy for your business, download the e-book Safety Training Success for SMB: How to Prepare Your Team for a Post-Pandemic Job and Capitalize on Its Valuable Insights and Best practices.
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